I miss my bed. I really do. For the past four days it has been near or over 100degF here and I’ve been sleeping on the sofa bed in my living room. Why? Simple: the air conditioner in my bedroom sounds like a jet engine spooling up for takeoff, and that’s from downstairs in the living room.
My house is 85 years old and doesn’t have central AC. When I moved in I priced a retrofit central air conditioning system, the kind with the circular flexible ductwork, and the sales guy took a look around my empty house and told me that because I had “lots of room in the closets” it was going to be a low cost job, only $15,000.
Do you know how many window units you can buy for $15,000?
In the 14 years I’ve lived in this house, I don’t think I’ve spent even a quarter of that on air conditioners. But lately I’ve been looking into a replacement for the one in my bedroom even though it’s only 2 years old and even though I paid way too much for it in the middle of a heat wave.
I’ve delved into Consumer Reports’ reviews of window units, which aren’t dated by the way, so I have no idea if we’re talking about a review of a model year that was manufactured here or somewhere else. Not that it especially matters where something was manufactured, but ac units, particularly window units, have gotten more cheaply made and with shoddier workmanship over the past decade.
I’ve looked at customer reviews on a dozen rating sites and vendor sites calculating number of stars on top of a rating base balanced against the age of the reviews (4.5 stars out of 5 on a base of 20 reviews isn’t worth much if the most recent review is two years old). I’ve considered my pocket book and my comfort, and I have, in theory, found the perfect air conditioner.
The Friedrich Kuhl line is not only pretty but it’s highly ranked for energy efficiency, capacity, and, most importantly, quietness. Unfortunately, the Kuhl line is not cheap, as in $958 from the nearest authorized dealer which I found out when I called them this afternoon. And while I don’t normally balk at paying for quality merchandise, especially quality merchandise that helps me get a good night’s sleep, what I do balk at is vendor policies that seem like a blatant rip-off.
If I’m paying $958 for an air conditioner which you don’t have a floor model of that I can test in your store, don’t you think a 20% restocking fee is a bit unreasonable? And more to the point, does it really cost you more money to restock a $958 air conditioner than it does to restock a $375 dishwasher?
So, the next best thing: a trip to Home Depot this weekend to look at and, hopefully, buy a $350 LG window unit which, if it sounds like a jet engine taking off when I get it installed and turn it on, I can return for no fee with no questions asked.